{"id":4224,"date":"2020-10-30T23:26:55","date_gmt":"2020-10-30T22:26:55","guid":{"rendered":"https:\/\/webhosting.de\/?p=4224"},"modified":"2020-10-30T23:26:55","modified_gmt":"2020-10-30T22:26:55","slug":"betalingsforsinkelse-ved-webhosting-berettiget-til-ikke-at-blokere-webstedet","status":"publish","type":"post","link":"https:\/\/webhosting.de\/da\/zahlungsverzug-beim-webhosting-berechtigt-nicht-zur-sperrung-der-internetseite\/","title":{"rendered":"Manglende betaling for webhosting - giver ikke ret til at blokere webstedet"},"content":{"rendered":"

Finansielle flaskehalse er ikke ualmindelige - ikke engang blandt kunder hos webhosts. Nogle webhosts fors\u00f8ger at h\u00e5ndtere deres kunders manglende betalingsmoral ved at blokere det p\u00e5g\u00e6ldende websted. For at en juridisk effektiv opsigelse af en webhostingkontrakt eller blokering af et websted skal forskellige krav dog v\u00e6re opfyldt. Kunderne skal v\u00e6re blevet mindet mindst \u00e9n gang for at blive sat i restance. Blokering af websteder er kun tilladt, hvis restancerne har n\u00e5et et vist niveau. Hvis en af de kontraherende parter misligholder sine forpligtelser, kan webhost og kunden blive udsat for gensidige erstatningskrav. <\/p>\n

Misligholdelse af betaling for webhostingkontrakter<\/h2>\n

Der er en r\u00e6kke webhosts, der lokker kunderne med attraktive tilbud. De omfattende tjenester anvendes af hundredtusindvis af kunder. Det er ekstremt irriterende for webhosts, n\u00e5r enkelte kunder ikke betaler. Nogle webhosts vil gerne modvirke deres kunders betalingsmoral ved at blokere det p\u00e5g\u00e6ldende websted. En s\u00e5dan procedure er absolut ikke lovlig. Mange webhostere har inkluderet generelle vilk\u00e5r og betingelser (\"GTC'er\") i deres kunders kontrakter.AGB<\/a>). Disse truer med, at internettilstedev\u00e6relsen vil blive blokeret, hvis kunden ikke betaler. Mange udbydere forbeholder sig retten til at opsige webhostingkontrakten uden varsel. S\u00e5danne klausuler er i henhold til \u00a7 307 II nr. 1 i BGB (den tyske borgerlige lovbog) ikke tilladt, da de udg\u00f8r en urimelig ulempe for kunden. Retspraksis er forbundet med forskellige afg\u00f8relser: F.eks. har Oberlandesgericht Koblenz fastsl\u00e5et, at en sp\u00e6rring af SIM-kortet p\u00e5 grund af en kun ubetydelig forsinkelse i betalingen p\u00e5 75 euro er utilladelig. <\/p>\n

Implikationer for praksis<\/h2>\n

Webhosts b\u00f8r kontrollere deres generelle vilk\u00e5r og betingelser for ugyldige klausuler. Ugyldige klausuler kan f\u00f8re til en advarsel fra konkurrenterne, hvilket kan v\u00e6re forbundet med betydelige omkostninger. Webhoteller, der blokerer en kundes tilstedev\u00e6relse p\u00e5 internettet i tilf\u00e6lde af forsinket betaling, kan uds\u00e6tte sig selv for erstatningskrav. Kunder, der er blevet informeret om deres Websted<\/a> tjene penge p\u00e5 fuld tid kan blive udsat for betydelige tab af overskud i tilf\u00e6lde af en blokering. Webhosts b\u00f8r kun overveje en blokering seri\u00f8st, hvis det er lovligt. Webhosts, der udsteder en ekstraordin\u00e6r opsigelse, skal tage h\u00f8jde for, at den kan v\u00e6re ugyldig under visse omst\u00e6ndigheder. <\/p>\n

Korrekt adf\u00e6rd hos webhosts og kunder<\/h2>\n

N\u00e5r webhotellerne omarbejder deres generelle forretningsbetingelser, b\u00f8r de indf\u00f8je en klausul, der giver mulighed for ekstraordin\u00e6r opsigelse, hvis forsinkelsen i betalingen er \"tilstr\u00e6kkelig stor\". Hvorvidt forsinkelsen i betalingen er stor nok, afh\u00e6nger af den enkelte sag. For at kunne blokere et websted med retsvirkning skal kunden informeres om den forest\u00e5ende blokering ved hj\u00e6lp af en p\u00e5mindelse. Webhotellet er ikke skadesl\u00f8sholdt af en s\u00e5dan handling. Han kan kr\u00e6ve erstatning og opkr\u00e6ve renter i den periode, hvor han er i restance. Kunderne kan forsvare sig mod en blokering af deres websted, hvis deres restancer kun er mindre. Hvis restancerne ikke er tilstr\u00e6kkeligt store, vil en tilsvarende opsigelse v\u00e6re ugyldig. Det samme g\u00e6lder for en blokering. Hvis kunden har lidt skade som f\u00f8lge af blokering af webstedet, kan han g\u00f8re dette g\u00e6ldende over for webhotellet. <\/p>\n

V\u00e6rd at vide<\/h2>\n

Hvis webhotelkunder ikke betaler deres faktura, skal de s\u00e6ttes i misligholdelse. Det kan g\u00f8res ved at sende en rykker. Det er tilstr\u00e6kkeligt, hvis denne p\u00e5mindelse sendes af E-mail<\/a> er sendt. N\u00e5r det g\u00e6lder e-mails, er det sv\u00e6rt at bevise, at kunden faktisk har modtaget dem - i mods\u00e6tning til et anbefalet brev. Erhvervskunder hos webhoteller er automatisk i misligholdelse efter 30 dage. For forbrugere g\u00e6lder dette kun, hvis der udsendes en separat meddelelse. Kunderne b\u00f8r kontrollere, om de har modtaget en p\u00e5mindelse; webhotellerne b\u00f8r ikke give afkald p\u00e5 dette. Hvis de m\u00e5nedlige gebyrer opkr\u00e6ves via direkte debitering, skal kunderne have besked om en returdebitering og anmodes om at betale de udest\u00e5ende bel\u00f8b. Hvis en webhost ekstraordin\u00e6rt opsiger en webhostingkontrakt, har den stadig pligt til at vise hensyn og loyalitet over for kunden. Derfor b\u00f8r dom\u00e6neindholdet ikke slettes med det samme, men f\u00f8rst efter at kunden er blevet underrettet og har f\u00e5et en frist.<\/p>","protected":false},"excerpt":{"rendered":"

Finanzielle Engp\u00e4sse sind keine Seltenheit – auch nicht bei Kunden von Webhostern. Einige Webhoster versuchen der mangelnden Zahlungsmoral ihrer Kunden durch eine Sperre der betreffenden Internetseite beizukommen. F\u00fcr eine rechtswirksame K\u00fcndigung eines Webhosting-Vertrages oder der Sperrung einer Internetseite m\u00fcssen jedoch verschiedene Voraussetzungen erf\u00fcllt sein. Die Kunden m\u00fcssen mindestens einmal angemahnt worden sein, damit diese in 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