{"id":4188,"date":"2020-10-30T21:44:30","date_gmt":"2020-10-30T20:44:30","guid":{"rendered":"https:\/\/webhosting.de\/?p=4188"},"modified":"2020-10-30T21:44:30","modified_gmt":"2020-10-30T20:44:30","slug":"webhoster-liable-for-data-loss-after-server-crash","status":"publish","type":"post","link":"https:\/\/webhosting.de\/fr\/webhoster-haftet-fuer-datenverlust-nach-server-crash\/","title":{"rendered":"L'h\u00e9bergeur est responsable de la perte de donn\u00e9es apr\u00e8s une panne de serveur"},"content":{"rendered":"

Si une panne de serveur entra\u00eene la d\u00e9faillance d'un site web<\/a>Si le fournisseur d'h\u00e9bergement web ne cr\u00e9e pas de copies de sauvegarde ou n'effectue pas de sauvegardes, il doit payer des dommages et int\u00e9r\u00eats. Le montant des dommages et int\u00e9r\u00eats d\u00e9pend de l'\"\u00e2ge\" du site web.<\/p>\n

Dans son jugement du 22.07.2014 (affaire n\u00b0 22 O 102\/12), le tribunal r\u00e9gional de Duisburg d\u00e9clare H\u00e9bergeur web<\/a> ...dans le devoir. Ils doivent effectuer des sauvegardes des sites web qu'ils g\u00e8rent, m\u00eame si cela n'a pas \u00e9t\u00e9 express\u00e9ment convenu.<\/p>\n

L'affaire<\/h2>\n

En 2006, le plaignant a fait cr\u00e9er un site web pour plus de 5 000 euros. Au milieu de l'ann\u00e9e 2011, elle a command\u00e9 \u00e0 l'actuel d\u00e9fendeur un h\u00e9bergement web et a pay\u00e9 24 euros par mois pour cela. Le d\u00e9fendeur a \u00e0 son tour command\u00e9 un sous-traitant. Au milieu de l'ann\u00e9e 2012, le sous-traitant a connu un crash du serveur, qui a eu pour cons\u00e9quence que le site web du plaignant ne fonctionne plus. Le plaignant a demand\u00e9 au d\u00e9fendeur de restaurer le site. Le d\u00e9fendeur a d\u00e9clar\u00e9 qu'une tentative \u00e9tait faite pour Donn\u00e9es<\/a> pour sauver, le r\u00e9sultat a \u00e9t\u00e9 d'attendre. En fait, la r\u00e9activation du site n'a pas r\u00e9ussi car aucune sauvegarde n'avait \u00e9t\u00e9 cr\u00e9\u00e9e et donc une restauration des donn\u00e9es n'\u00e9tait pas possible.<\/p>\n

Le plaignant a consid\u00e9r\u00e9 qu'il s'agissait d'un manquement au devoir de diligence de la part de son partenaire contractuel et l'a poursuivi pour des dommages et int\u00e9r\u00eats de plus de 8 000 euros, dont environ 5 500 euros pour la cr\u00e9ation d'un nouveau site web et 500 euros d'indemnit\u00e9s mensuelles pour perte d'utilisation.<\/p>\n

La d\u00e9fenderesse a demand\u00e9 le rejet de l'action, en faisant valoir que le contrat d'accueil ne contenait pas l'obligation de faire des copies de sauvegarde ou de faire des sauvegardes correspondantes. En outre, certaines donn\u00e9es de l'ancien site \u00e9taient encore disponibles, ce qui aurait pu r\u00e9duire l'effort n\u00e9cessaire \u00e0 la cr\u00e9ation d'un nouveau site. Le plaignant n'avait pas fait d'enqu\u00eate \u00e0 ce sujet et avait donc viol\u00e9 son obligation de limiter les dommages.<\/p>\n

La sauvegarde des donn\u00e9es en tant qu'obligation contractuelle accessoire<\/h2>\n

Le LG Duisburg a statu\u00e9 en faveur du requ\u00e9rant. Un contrat dit de \"fournisseur d'h\u00e9bergement\" avait \u00e9t\u00e9 conclu entre les parties. Il contient des aspects relatifs aux services, \u00e0 la location et aux contrats de travail. La protection des donn\u00e9es utilis\u00e9es est d'une importance consid\u00e9rable pour l'utilisateur. Par cons\u00e9quent, l'h\u00f4te du site web avait l'obligation secondaire de prendre les mesures de protection des donn\u00e9es n\u00e9cessaires, ce qui pouvait \u00eatre fait par des copies de sauvegarde ou des sauvegardes. \u00c0 cet \u00e9gard, l'h\u00e9bergeur a un devoir de pr\u00e9servation et de vigilance. Un accord explicite sur la protection des donn\u00e9es n'\u00e9tait donc pas n\u00e9cessaire. Et la soci\u00e9t\u00e9 d\u00e9fenderesse doit \u00e9galement accepter la responsabilit\u00e9 de la faute de son sous-traitant, o\u00f9 le crash du serveur s'est produit.<\/p>\n

La requ\u00e9rante a, en outre, quantifi\u00e9 son pr\u00e9judice en termes concrets. Il n'y a pas eu de violation de l'obligation de minimiser les dommages car la d\u00e9fenderesse aurait d\u00fb d\u00e9clarer de son propre chef qu'elle disposait encore de fichiers de donn\u00e9es.<\/p>\n

Il r\u00e9sulte de tout ce qui pr\u00e9c\u00e8de que le demandeur a droit \u00e0 une indemnisation.<\/p>\n

d\u00e9duction \"nouveau pour ancien\" \u00e9galement pour les sites web<\/h2>\n

Toutefois, le tribunal r\u00e9gional a estim\u00e9 que le montant de la demande de dommages et int\u00e9r\u00eats \u00e9tait sensiblement inf\u00e9rieur \u00e0 celui du demandeur, qui n'a obtenu que 1 264,51 euros.<\/p>\n

Une d\u00e9duction dite \"du neuf pour l'ancien\" a \u00e9t\u00e9 effectu\u00e9e, comme cela est \u00e9galement appliqu\u00e9 aux v\u00e9hicules endommag\u00e9s lors d'accidents. Pour \u00e9valuer le montant des dommages, le tribunal s'est appuy\u00e9 sur les d\u00e9clarations d'un expert qui a indiqu\u00e9 que la dur\u00e9e de vie utile moyenne d'un site web \u00e9tait de 8 ans. Cela n'a pas \u00e9t\u00e9 contredit par l'argument de la plaignante selon lequel elle avait voulu utiliser l'\"ancien\" site web pour une dur\u00e9e illimit\u00e9e. Il est \u00e9vident que le plaignant aurait command\u00e9 la cr\u00e9ation d'un nouveau site web \u00e0 une date ult\u00e9rieure m\u00eame si le pr\u00e9c\u00e9dent n'avait pas \u00e9t\u00e9 d\u00e9truit.<\/p>\n

Le tribunal r\u00e9gional a compl\u00e8tement refus\u00e9 \u00e0 la plaignante l'indemnisation pour perte d'usage parce qu'elle n'avait pas pr\u00e9sent\u00e9 et prouv\u00e9 de faits fournissant des \"preuves tangibles suffisantes\" pour l'\u00e9valuation de la perte d'usage.<\/p>\n

Le jugement n'est pas d\u00e9finitif. La plaignante a, de son propre aveu, fait appel, de sorte que le tribunal r\u00e9gional sup\u00e9rieur de D\u00fcsseldorf devra traiter l'affaire ensuite.<\/p>","protected":false},"excerpt":{"rendered":"

F\u00fchrt ein Server-Crash zum Ausfall einer Webseite, muss der Webhosting Anbieter Schadensersatz leisten, wenn er es vers\u00e4umt hat, Sicherungskopien zu erstellen oder Backups durchzuf\u00fchren. Die H\u00f6he des Schadensersatzes h\u00e4ngt vom „Alter“ der Webseite ab. Das Landgericht Duisburg nimmt in seinem Urteil vom 22.07.2014 (Az. 22 O 102\/12) Webhoster in die Pflicht. Sie m\u00fcssen auch dann […]<\/p>\n","protected":false},"author":1,"featured_media":653,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[674],"tags":[191,192],"class_list":["post-4188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-web_hosting","tag-datenverlust","tag-schadenersatz"],"acf":[],"_wp_attached_file":null,"_wp_attachment_metadata":null,"litespeed-optimize-size":null,"litespeed-optimize-set":null,"_elementor_source_image_hash":null,"_wp_attachment_image_alt":null,"stockpack_author_name":null,"stockpack_author_url":null,"stockpack_provider":null,"stockpack_image_url":null,"stockpack_license":null,"stockpack_license_url":null,"stockpack_modification":null,"color":null,"original_id":null,"original_url":null,"original_link":null,"unsplash_location":null,"unsplash_sponsor":null,"unsplash_exif":null,"unsplash_attachment_metadata":null,"_elementor_is_screenshot":null,"surfer_file_name":null,"surfer_file_original_url":null,"envato_tk_source_kit":null,"envato_tk_source_index":null,"envato_tk_manifest":null,"envato_tk_folder_name":null,"envato_tk_builder":null,"envato_elements_download_event":null,"_menu_item_type":null,"_menu_item_menu_item_parent":null,"_menu_item_object_id":null,"_menu_item_object":null,"_menu_item_target":null,"_menu_item_classes":null,"_menu_item_xfn":null,"_menu_item_url":null,"_trp_menu_languages":null,"rank_math_primary_category":null,"rank_math_title":null,"inline_featured_image":null,"_yoast_wpseo_primary_category":null,"rank_math_schema_blogposting":null,"rank_math_schema_videoobject":null,"_oembed_049c719bc4a9f89deaead66a7da9fddc":null,"_oembed_time_049c719bc4a9f89deaead66a7da9fddc":null,"_yoast_wpseo_focuskw":"","_yoast_wpseo_linkdex":null,"_oembed_27e3473bf8bec795fbeb3a9d38489348":null,"_oembed_c3b0f6959478faf92a1f343d8f96b19e":null,"_trp_translated_slug_en_us":null,"_wp_desired_post_slug":null,"_yoast_wpseo_title":null,"tldname":null,"tldpreis":null,"tldrubrik":null,"tldpolicylink":null,"tldsize":null,"tldregistrierungsdauer":null,"tldtransfer":null,"tldwhoisprivacy":null,"tldregistrarchange":null,"tldregistrantchange":null,"tldwhoisupdate":null,"tldnameserverupdate":null,"tlddeletesofort":null,"tlddeleteexpire":null,"tldumlaute":null,"tldrestore":null,"tldsubcategory":null,"tldbildname":null,"tldbildurl":null,"tldclean":null,"tldcategory":null,"tldpolicy":null,"tldbesonderheiten":null,"tld_bedeutung":null,"_oembed_d167040d816d8f94c072940c8009f5f8":null,"_oembed_b0a0fa59ef14f8870da2c63f2027d064":null,"_oembed_4792fa4dfb2a8f09ab950a73b7f313ba":null,"_oembed_33ceb1fe54a8ab775d9410abf699878d":null,"_oembed_fd7014d14d919b45ec004937c0db9335":null,"_oembed_21a029d076783ec3e8042698c351bd7e":null,"_oembed_be5ea8a0c7b18e658f08cc571a909452":null,"_oembed_a9ca7a298b19f9b48ec5914e010294d2":null,"_oembed_f8db6b27d08a2bb1f920e7647808899a":null,"_oembed_168ebde5096e77d8a89326519af9e022":null,"_oembed_cdb76f1b345b42743edfe25481b6f98f":null,"_oembed_87b0613611ae54e86e8864265404b0a1":null,"_oembed_27aa0e5cf3f1bb4bc416a4641a5ac273":null,"_oembed_time_27aa0e5cf3f1bb4bc416a4641a5ac273":null,"_tldname":null,"_tldclean":null,"_tldpreis":null,"_tldcategory":null,"_tldsubcategory":null,"_tldpolicy":null,"_tldpolicylink":null,"_tldsize":null,"_tldregistrierungsdauer":null,"_tldtransfer":null,"_tldwhoisprivacy":null,"_tldregistrarchange":null,"_tldregistrantchange":null,"_tldwhoisupdate":null,"_tldnameserverupdate":null,"_tlddeletesofort":null,"_tlddeleteexpire":null,"_tldumlaute":null,"_tldrestore":null,"_tldbildname":null,"_tldbildurl":null,"_tld_bedeutung":null,"_tldbesonderheiten":null,"_oembed_ad96e4112edb9f8ffa35731d4098bc6b":null,"_oembed_8357e2b8a2575c74ed5978f262a10126":null,"_oembed_3d5fea5103dd0d22ec5d6a33eff7f863":null,"_eael_widget_elements":null,"_oembed_0d8a206f09633e3d62b95a15a4dd0487":null,"_oembed_time_0d8a206f09633e3d62b95a15a4dd0487":null,"_aioseo_description":null,"_eb_attr":null,"_eb_data_table":null,"_oembed_819a879e7da16dd629cfd15a97334c8a":null,"_oembed_time_819a879e7da16dd629cfd15a97334c8a":null,"_acf_changed":null,"_wpcode_auto_insert":null,"_edit_last":null,"_edit_lock":null,"_oembed_e7b913c6c84084ed9702cb4feb012ddd":null,"_oembed_bfde9e10f59a17b85fc8917fa7edf782":null,"_oembed_time_bfde9e10f59a17b85fc8917fa7edf782":null,"_oembed_03514b67990db061d7c4672de26dc514":null,"_oembed_time_03514b67990db061d7c4672de26dc514":null,"rank_math_news_sitemap_robots":"index","rank_math_robots":["index"],"_eael_post_view_count":"4972","_trp_automatically_translated_slug_ru_ru":null,"_trp_automatically_translated_slug_et":"webhoster-kohustuslik-andmekaotuse-paerast-server-krahhi","_trp_automatically_translated_slug_lv":"webhoster-liable-for-data-loss-after-server-crash","_trp_automatically_translated_slug_fr_fr":null,"_trp_automatically_translated_slug_en_us":null,"_wp_old_slug":null,"_trp_automatically_translated_slug_da_dk":null,"_trp_a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