{"id":4166,"date":"2020-10-30T21:59:11","date_gmt":"2020-10-30T20:59:11","guid":{"rendered":"https:\/\/webhosting.de\/?p=4166"},"modified":"2020-10-30T21:59:11","modified_gmt":"2020-10-30T20:59:11","slug":"so-come-operators-of-online-shops-to-your-money-reminder-collection-usw","status":"publish","type":"post","link":"https:\/\/webhosting.de\/sv\/so-kommen-betreiber-von-online-shops-an-ihr-geld-mahnung-inkasso-usw\/","title":{"rendered":"Hur n\u00e4tbutiksoperat\u00f6rer f\u00e5r sina pengar (p\u00e5minnelser, indrivning osv.)"},"content":{"rendered":"

F\u00f6rr eller senare m\u00e5ste alla f\u00f6retagare p\u00e5 n\u00e4tet hantera obetalda fakturor. Sedan slutet av 2014 finns det nya r\u00e4ttsliga best\u00e4mmelser som har f\u00f6r\u00e4ndrat processen f\u00f6r att \"samla in pengar\". Vi f\u00f6rklarar f\u00f6r dig vilka m\u00f6jligheter du har att f\u00e5 dina pengar och informerar dig om den r\u00e4ttsliga ramen!<\/p>\n

S\u00e5 h\u00e4r f\u00e5r n\u00e4tbutikernas operat\u00f6rer sina pengar<\/h2>\n

operat\u00f6rer av Onlinebutiker<\/a> har det inte l\u00e4tt. M\u00e5nga kunder anv\u00e4nder varor eller tj\u00e4nster och betalar helt enkelt inte r\u00e4kningarna efter\u00e5t. Till synes sm\u00e5 belopp kan med tiden bli stora summor, och d\u00e4rf\u00f6r \u00e4r det absolut vettigt att driva in utest\u00e5ende skulder. I princip beh\u00f6ver kunderna inte varnas. M\u00e5nga m\u00e4nniskor har den felaktiga uppfattningen att kunderna m\u00e5ste p\u00e5minnas tre g\u00e5nger. Ur juridisk synvinkel \u00e4r det bara viktigt om kunden \u00e4r i dr\u00f6jsm\u00e5l. Om s\u00e5 \u00e4r fallet kan en p\u00e5minnelse skickas, ett domstolsbeslut kan beg\u00e4ras eller ett inkassobolag kan kontaktas. En kund \u00e4r i dr\u00f6jsm\u00e5l om skulden inte har betalats trots f\u00f6rfallodagen. Inkassobyr\u00e5er och p\u00e5minnelser \u00e4r medel f\u00f6r utomr\u00e4ttslig indrivning av utest\u00e5ende fordringar. Om detta inte fungerar kan man i ett andra skede inleda ett r\u00e4ttsligt f\u00f6rfarande f\u00f6r att driva in en betalningsanm\u00e4rkning. D\u00e4refter kan r\u00e4ttsliga \u00e5tg\u00e4rder och verkst\u00e4llighetsf\u00f6rfaranden vidtas. F\u00f6retag vill inte st\u00e4mma sina kunder - s\u00e4rskilt inte om de har haft en l\u00e5ng aff\u00e4rsrelation och om de f\u00f6rv\u00e4ntar sig fler best\u00e4llningar i framtiden. D\u00e4rf\u00f6r f\u00f6rs\u00f6ker de flesta att driva in sina fordringar utanf\u00f6r domstol f\u00f6r att kunna uppr\u00e4tth\u00e5lla aff\u00e4rsf\u00f6rbindelser. <\/p>\n

Grundl\u00e4ggande information om indrivning av skulder<\/h2>\n

I allm\u00e4nhet har n\u00e4tbutiksoperat\u00f6rer tre alternativ f\u00f6r att reagera p\u00e5 f\u00f6rsummade g\u00e4lden\u00e4rer. Antingen kan inget g\u00f6ras eller s\u00e5 kan de sj\u00e4lva skicka p\u00e5minnelser. Det tredje alternativet \u00e4r att anlita ett professionellt inkassobolag. Att inte g\u00f6ra n\u00e5gonting \u00e4r inget bra alternativ f\u00f6r n\u00e4tbutiker. De som inte driver in utest\u00e5ende skulder kan hotas av insolvens. Om du skickar p\u00e5minnelser sj\u00e4lv kan du dra nytta av flera f\u00f6rdelar. N\u00e4r allt kommer omkring k\u00e4nner du dina kunder b\u00e4ttre \u00e4n en extern tj\u00e4nsteleverant\u00f6r och kan reagera p\u00e5 deras individuella situation. \u00c5 andra sidan \u00e4r externa tj\u00e4nsteleverant\u00f6rer \u00f6vertygande p\u00e5 grund av deras objektiva och tuffa inst\u00e4llning. Som \u00e4gare av fordringarna \u00e4r du fri fr\u00e5n ansvar, eftersom det \"smutsiga arbetet\" har gjorts av n\u00e5gon annan. N\u00e4tbutiker b\u00f6r se till att inte skicka p\u00e5minnelser f\u00f6rr\u00e4n efter det att \u00e5ngerfristen har l\u00f6pt ut - annars kan kunden helt enkelt avbryta. Innan du skickar en p\u00e5minnelse b\u00f6r du f\u00f6rst anv\u00e4nda en v\u00e4nlig betalningsp\u00e5minnelse. Alla p\u00e5minnelser b\u00f6r vara formulerade p\u00e5 ett omt\u00e4nksamt och v\u00e4nligt s\u00e4tt. M\u00e5nga kunder har helt enkelt gl\u00f6mt att betala. Vid den andra eller tredje p\u00e5minnelsen kan dock en h\u00e5rdare ton anv\u00e4ndas. <\/p>\n

Vilken information m\u00e5ste en p\u00e5minnelse inneh\u00e5lla?<\/h2>\n

En p\u00e5minnelse m\u00e5ste \u00e5tf\u00f6ljas av olika Uppgifter<\/a> tillhandah\u00e5llas. Detta omfattar f\u00f6ljande information:<\/p>\n

- Korrekta kunduppgifter
\n- Beteckning av varor eller tj\u00e4nster
\n- Uppgift om leverans
\n- Belopp f\u00f6r \u00f6ppen faktura
\n- Fakturans nummer och datum
\n- beg\u00e4ran om betalning
\n- offert f\u00f6r konsultation
\n- Hot om ytterligare \u00e5tg\u00e4rder (t.ex. Schufa-inskrivning, inkassobolag osv.).
\n- Adress till det egna f\u00f6retaget<\/p>\n

En effektiv betalningsanm\u00e4rkning \u00e4r inte garanterad f\u00f6r sm\u00e5 f\u00f6retag. Ofta saknas juridisk kunskap, r\u00e4tt programvara eller helt enkelt tid. De som inte kan skapa p\u00e5minnelser p\u00e5 ett professionellt s\u00e4tt b\u00f6r redan fr\u00e5n b\u00f6rjan \u00f6verl\u00e4mna fordringarna till ett inkassobolag. N\u00e4r man v\u00e4ljer r\u00e4tt inkassobolag b\u00f6r man v\u00e4lja en institution som reagerar p\u00e5 ett reserverat och seri\u00f6st s\u00e4tt. N\u00e4r det g\u00e4ller eng\u00e5ngskunder kan en mer aggressiv ton anv\u00e4ndas. Inkassobolag som \u00e4r medlemmar i Bundesverband Deutscher Inkasso-Unternehmen (f\u00f6rbundsf\u00f6rbundet f\u00f6r tyska inkassobolag) \u00e4r att betrakta som seri\u00f6sa. De har sj\u00e4lvp\u00e5tagna skyldigheter och m\u00e5ste f\u00f6lja vissa standarder. Att anlita ett v\u00e4lrenommerat inkassobolag \u00e4r f\u00f6rdelaktigt i m\u00e5nga avseenden. Oseri\u00f6sa inkassobolag skadar n\u00e4tbutikernas rykte. Dessutom beh\u00f6ver g\u00e4lden\u00e4ren kanske inte betala pengar om de r\u00e4ttsliga kraven inte uppfylls. <\/p>\n

Rekommenderad praxis<\/h2>\n

M\u00e5nga kunder \u00e4r i princip villiga att betala sina skulder, men kan inte g\u00f6ra det pl\u00f6tsligt av ekonomiska sk\u00e4l. De som driver n\u00e4tbutiker kan inte f\u00f6rst\u00e5 detta beteende: Vem best\u00e4ller varor och tj\u00e4nster trots att han eller hon inte har n\u00e5gra pengar? En smart metod \u00e4r att erbjuda delbetalningar och delbetalningar. P\u00e5 detta s\u00e4tt kan kunderna bindas permanent och f\u00f6rlorade pengar kan \u00e5tervinnas. <\/p>\n

F\u00f6rresten: P\u00e5minnelser kan skickas via telefon, E-post<\/a> eller brev. En juridisk form \u00e4r inte f\u00f6reskriven. Om du vill vara p\u00e5 den s\u00e4kra sidan b\u00f6r du skicka ett brev med mottagningsbevis. <\/p>\n

Det g\u00e5r ju knappast att bevisa att e-postmeddelanden har mottagits. Detsamma g\u00e4ller telefonsamtal, \u00e4ven om dessa \u00e4r ett utm\u00e4rkt tillf\u00e4lle att i ett personligt samtal klarg\u00f6ra f\u00f6r g\u00e4lden\u00e4ren hur br\u00e5dskande fordringarna \u00e4r. I november 2014 \u00e4ndrades de r\u00e4ttsliga best\u00e4mmelserna om betalningsanm\u00e4rkningar: Dessa finns i GguG (lagen mot tvivelaktiga aff\u00e4rsmetoder). Lagen f\u00f6reskriver ett antal f\u00f6rfaranden och detaljer som m\u00e5ste f\u00f6ljas av inkassobolag och advokater. I tveksamma fall b\u00f6r operat\u00f6rer av n\u00e4tbutiker ta det s\u00e4kra f\u00f6re det os\u00e4kra och anlita en extern tj\u00e4nsteleverant\u00f6r f\u00f6r att driva in fordringar p\u00e5 ett seri\u00f6st och professionellt s\u00e4tt. Utan r\u00e4tt strategi n\u00e4r det g\u00e4ller inkasso, betalningsanm\u00e4rkningar & Co. kan n\u00e4tbutiker f\u00e5 allvarliga problem. <\/p>\n

En l\u00e4mplig strategi b\u00f6r \u00f6verv\u00e4gas redan n\u00e4r du startar din webbutik. Betalningsproblem fr\u00e5n kunder kommer garanterat att uppst\u00e5 med tiden. De som har f\u00f6rberett sig f\u00f6r ett s\u00e5dant fall kan f\u00e5 betalningsuppmaningar, p\u00e5minnelser eller kontakter som rullar och spara tid. Tiden \u00e4r trots allt mycket knapp i v\u00e4lfungerande n\u00e4tbutiker.<\/p>","protected":false},"excerpt":{"rendered":"

Jeder Online-Unternehmer muss sich fr\u00fcher oder sp\u00e4ter mit unbezahlten Rechnungen herumschlagen. Seit Ende des Jahres 2014 existieren neue gesetzliche Regelungen, welche den Prozess des „Geldeintreibens“ ver\u00e4ndert haben. Wir kl\u00e4ren Sie \u00fcber die M\u00f6glichkeiten auf, mit denen Sie an Ihr Geld gelangen k\u00f6nnen und informieren Sie \u00fcber rechtliche Rahmenbedingungen! So kommen Betreiber von Online-Shops an ihr […]<\/p>\n","protected":false},"author":1,"featured_media":511,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_crdt_document":"","inline_featured_image":false,"footnotes":""},"categories":[674],"tags":[152,153,154],"class_list":["post-4166","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-web_hosting","tag-klage","tag-mahnung","tag-rechnung"],"acf":[],"_wp_attached_file":null,"_wp_attachment_metadata":null,"litespeed-optimize-size":null,"litespeed-optimize-set":null,"_elementor_source_image_hash":null,"_wp_attachment_image_alt":null,"stockpack_author_name":null,"stockpack_author_url":null,"stockpack_provider":null,"stockpack_image_url":null,"stockpack_license":null,"stockpack_license_url":null,"stockpack_modification":null,"color":null,"original_id":null,"original_url":null,"original_link":null,"unsplash_location":null,"unsplash_sponsor":null,"unsplash_exif":null,"unsplash_attachment_metadata":null,"_elementor_is_screenshot":null,"surfer_file_name":null,"surfer_file_original_url":null,"envato_tk_source_kit":null,"envato_tk_source_index":null,"envato_tk_manifest":null,"envato_tk_folder_name":null,"envato_tk_builder":null,"envato_elements_download_event":null,"_menu_item_type":null,"_menu_item_menu_item_parent":null,"_menu_item_object_id":null,"_menu_item_object":null,"_menu_item_target":null,"_menu_item_classes":null,"_menu_item_xfn":null,"_menu_item_url":null,"_trp_menu_languages":null,"rank_math_primary_category":null,"rank_math_title":null,"inline_featured_image":null,"_yoast_wpseo_primary_category":null,"rank_math_schema_blogposting":null,"rank_math_schema_videoobject":null,"_oembed_049c719bc4a9f89deaead66a7da9fddc":null,"_oembed_time_049c719bc4a9f89deaead66a7da9fddc":null,"_yoast_wpseo_focuskw":"mahnung","_yoast_wpseo_linkdex":null,"_oembed_27e3473bf8bec795fbeb3a9d38489348":null,"_oembed_c3b0f6959478faf92a1f343d8f96b19e":null,"_trp_translated_slug_en_us":null,"_wp_desired_post_slug":null,"_yoast_wpseo_title":null,"tldname":null,"tldpreis":null,"tldrubrik":null,"tldpolicylink":null,"tldsize":null,"tldregistrierungsdauer":null,"tldtransfer":null,"tldwhoisprivacy":null,"tldregistrarchange":null,"tldregistrantchange":null,"tldwhoisupdate":null,"tldnameserverupdate":null,"tlddeletesofort":null,"tlddeleteexpire":null,"tldumlaute":null,"tldrestore":null,"tldsubcategory":null,"tldbildname":null,"tldbildurl":null,"tldclean":null,"tldcategory":null,"tldpolicy":null,"tldbesonderheiten":null,"tld_bedeutung":null,"_oembed_d167040d816d8f94c072940c8009f5f8":null,"_oembed_b0a0fa59ef14f8870da2c63f2027d064":null,"_oembed_4792fa4dfb2a8f09ab950a73b7f313ba":null,"_oembed_33ceb1fe54a8ab775d9410abf699878d":null,"_oembed_fd7014d14d919b45ec004937c0db9335":null,"_oembed_21a029d076783ec3e8042698c351bd7e":null,"_oembed_be5ea8a0c7b18e658f08cc571a909452":null,"_oembed_a9ca7a298b19f9b48ec5914e010294d2":null,"_oembed_f8db6b27d08a2bb1f920e7647808899a":null,"_oembed_168ebde5096e77d8a89326519af9e022":null,"_oembed_cdb76f1b345b42743edfe25481b6f98f":null,"_oembed_87b0613611ae54e86e8864265404b0a1":null,"_oembed_27aa0e5cf3f1bb4bc416a4641a5ac273":null,"_oembed_time_27aa0e5cf3f1bb4bc416a4641a5ac273":null,"_tldname":null,"_tldclean":null,"_tldpreis":null,"_tldcategory":null,"_tldsubcategory":null,"_tldpolicy":null,"_tldpolicylink":null,"_tldsize":null,"_tldregistrierungsdauer":null,"_tldtransfer":null,"_tldwhoisprivacy":null,"_tldregistrarchange":null,"_tldregistrantchange":null,"_tldwhoisupdate":null,"_tldnameserverupdate":null,"_tlddeletesofort":null,"_tlddeleteexpire":null,"_tldumlaute":null,"_tldrestore":null,"_tldbildname":null,"_tldbildurl":null,"_tld_bedeutung":null,"_tldbesonderheiten":null,"_oembed_ad96e4112edb9f8ffa35731d4098bc6b":null,"_oembed_8357e2b8a2575c74ed5978f262a10126":null,"_oembed_3d5fea5103dd0d22ec5d6a33eff7f863":null,"_eael_widget_elements":null,"_oembed_0d8a206f09633e3d62b95a15a4dd0487":null,"_oembed_time_0d8a206f09633e3d62b95a15a4dd0487":null,"_aioseo_description":null,"_eb_attr":null,"_eb_data_table":null,"_oembed_819a879e7da16dd629cfd15a97334c8a":null,"_oembed_time_819a879e7da16dd629cfd15a97334c8a":null,"_acf_changed":null,"_wpcode_auto_insert":null,"_edit_last":null,"_edit_lock":null,"_oembed_e7b913c6c84084ed9702cb4feb012ddd":null,"_oembed_bfde9e10f59a17b85fc8917fa7edf782":null,"_oembed_time_bfde9e10f59a17b85fc8917fa7edf782":null,"_oembed_03514b67990db061d7c4672de26dc514":null,"_oembed_time_03514b67990db061d7c4672de26dc514":null,"rank_math_news_sitemap_robots":"index","rank_math_robots":["index"],"_eael_post_view_count":"4213","_trp_automatically_translated_slug_ru_ru":null,"_trp_automatically_translated_slug_et":"nii-tulevad-online-poodide-kaeitajad-oma-raha-maelu-kogumise-usw","_trp_automatically_translated_slug_lv":"so-come-operators-of-online-shops-to-your-money-reminder-collection-usw","_trp_automatically_translated_slug_fr_fr":null,"_trp_automatically_translated_slug_en_us":null,"_wp_old_slu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