{"id":4188,"date":"2020-10-30T21:44:30","date_gmt":"2020-10-30T20:44:30","guid":{"rendered":"https:\/\/webhosting.de\/?p=4188"},"modified":"2020-10-30T21:44:30","modified_gmt":"2020-10-30T20:44:30","slug":"webhoster-liable-for-data-loss-after-server-crash","status":"publish","type":"post","link":"https:\/\/webhosting.de\/sv\/webhoster-haftet-fuer-datenverlust-nach-server-crash\/","title":{"rendered":"Webbhotell ansvarigt f\u00f6r dataf\u00f6rlust efter serverkrasch"},"content":{"rendered":"

Om en serverkrasch leder till att en Webbplats<\/a>Webbhotellet ska betala skadest\u00e5nd om det har underl\u00e5tit att skapa s\u00e4kerhetskopior eller utf\u00f6ra s\u00e4kerhetskopior. Skadest\u00e5ndet beror p\u00e5 webbplatsens \"\u00e5lder\".<\/p>\n

I sin dom av den 22 juli 2014 (m\u00e5l nr 22 O 102\/12) fastst\u00e4llde regiondomstolen i Duisburg Webbhotell<\/a> till skyldigheten. De m\u00e5ste ocks\u00e5 skapa s\u00e4kerhetskopior av de webbplatser som de hanterar om detta inte uttryckligen har avtalats.<\/p>\n

Fallet<\/h2>\n

Klaganden l\u00e4t skapa en webbplats 2006 f\u00f6r \u00f6ver 5 000 euro. I mitten av 2011 best\u00e4llde hon den nuvarande svaranden med webbhotell och betalade 24 euro per m\u00e5nad f\u00f6r det. Svaranden gav i sin tur en underleverant\u00f6r i uppdrag. I mitten av 2012 kraschade underleverant\u00f6rens server, vilket ledde till att k\u00e4randens webbplats inte l\u00e4ngre fungerade. Klaganden beg\u00e4rde att svaranden skulle \u00e5terst\u00e4lla platsen. Svaranden uppgav att man f\u00f6rs\u00f6kte \u00e5terst\u00e4lla webbplatsen. Uppgifter<\/a> Resultatet var att v\u00e4nta. Webbplatsen kunde faktiskt inte \u00e5teraktiveras eftersom ingen s\u00e4kerhetskopia hade skapats och det d\u00e4rf\u00f6r inte var m\u00f6jligt att \u00e5terst\u00e4lla uppgifterna.<\/p>\n

Klaganden ans\u00e5g att detta var ett brott mot omsorgsplikten fr\u00e5n sin avtalspartner och st\u00e4mde denne p\u00e5 \u00f6ver 8 000 euro i skadest\u00e5nd, varav cirka 5 500 euro f\u00f6r skapandet av en ny webbplats och 500 euro i m\u00e5natlig ers\u00e4ttning f\u00f6r f\u00f6rlorad anv\u00e4ndning.<\/p>\n

Svaranden yrkade p\u00e5 att talan skulle avvisas och h\u00e4vdade att v\u00e4rdkontraktet inte inneh\u00f6ll n\u00e5gon skyldighet att skapa s\u00e4kerhetskopior eller att g\u00f6ra l\u00e4mpliga s\u00e4kerhetskopior. Dessutom fanns vissa uppgifter fr\u00e5n den gamla webbplatsen fortfarande tillg\u00e4ngliga, vilket hade kunnat minska arbetet med att skapa en ny webbplats. Klaganden fr\u00e5gade inte efter detta och br\u00f6t d\u00e4rf\u00f6r mot sin skyldighet att lindra skadan.<\/p>\n

S\u00e4kerhetskopiering av data som en avtalsenlig sekund\u00e4r skyldighet<\/h2>\n

Landr\u00e4tten i Duisburg d\u00f6mde till f\u00f6rm\u00e5n f\u00f6r den klagande. Ett s\u00e5 kallat v\u00e4rdleverant\u00f6rsavtal hade ing\u00e5tts mellan parterna. Detta hade aspekter som r\u00f6rde service, uthyrning och arbetsavtal. Skyddet av de uppgifter som anv\u00e4nds var av stor betydelse f\u00f6r anv\u00e4ndaren. D\u00e4rf\u00f6r var det en sekund\u00e4r skyldighet f\u00f6r webbhotellet att vidta n\u00f6dv\u00e4ndiga \u00e5tg\u00e4rder f\u00f6r dataskydd, vilket kunde ske genom s\u00e4kerhetskopior eller backuper. I detta avseende har v\u00e4rden en skyldighet att uppr\u00e4tth\u00e5lla och v\u00e5rda. Det fanns d\u00e4rf\u00f6r inget behov av ett uttryckligt avtal om s\u00e4kerhetskopiering av uppgifter. Det svarande f\u00f6retaget m\u00e5ste ocks\u00e5 ta ansvar f\u00f6r felet hos sin underleverant\u00f6r, d\u00e4r serverkraschen intr\u00e4ffade.<\/p>\n

Dessutom hade k\u00e4randen kvantifierat sin skada i konkreta termer. Skyldigheten att begr\u00e4nsa skadan har inte \u00e5sidosatts, eftersom svaranden av egen kraft borde ha meddelat att den fortfarande hade uppgifter.<\/p>\n

Av allt detta f\u00f6ljer att s\u00f6kanden har r\u00e4tt till skadest\u00e5nd.<\/p>\n

Avdrag \"nytt f\u00f6r gammalt\" \u00e4ven f\u00f6r webbplatser<\/h2>\n

Landskapsdomstolen fastst\u00e4llde dock att skadest\u00e5ndskravet var betydligt l\u00e4gre \u00e4n vad k\u00e4randen fick, som bara fick 1 264,51 euro.<\/p>\n

Ett s\u00e5 kallat \"nytt f\u00f6r gammalt\"-avdrag gjordes, vilket ocks\u00e5 g\u00e4ller f\u00f6r motorfordon som skadats vid olyckor. Vid bed\u00f6mningen av skadest\u00e5ndets storlek st\u00f6dde sig domstolen p\u00e5 en expert som uppgav att den genomsnittliga livsl\u00e4ngden f\u00f6r en webbplats \u00e4r \u00e5tta \u00e5r. Detta motsades inte av k\u00e4randens argument att hon hade velat anv\u00e4nda den \"gamla\" webbplatsen under obegr\u00e4nsad tid. Det var uppenbart att k\u00e4randen skulle ha best\u00e4llt en ny webbplats vid ett senare tillf\u00e4lle \u00e4ven om den tidigare inte hade f\u00f6rst\u00f6rts.<\/p>\n

Regionaldomstolen nekade k\u00e4randen ers\u00e4ttning f\u00f6r f\u00f6rlorad anv\u00e4ndning helt och h\u00e5llet eftersom hon inte hade lagt fram och bevisat n\u00e5gra fakta som utgjorde \"tillr\u00e4ckliga konkreta bevis\" f\u00f6r bed\u00f6mning av f\u00f6rlorad anv\u00e4ndning.<\/p>\n

Domen \u00e4r inte r\u00e4ttsligt bindande. Enligt k\u00e4randen har hon \u00f6verklagat, s\u00e5 att den h\u00f6gre regionala domstolen i D\u00fcsseldorf kommer att behandla \u00e4rendet i n\u00e4sta steg.<\/p>","protected":false},"excerpt":{"rendered":"

F\u00fchrt ein Server-Crash zum Ausfall einer Webseite, muss der Webhosting Anbieter Schadensersatz leisten, wenn er es vers\u00e4umt hat, Sicherungskopien zu erstellen oder Backups durchzuf\u00fchren. Die H\u00f6he des Schadensersatzes h\u00e4ngt vom „Alter“ der Webseite ab. Das Landgericht Duisburg nimmt in seinem Urteil vom 22.07.2014 (Az. 22 O 102\/12) Webhoster in die Pflicht. Sie m\u00fcssen auch dann 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