{"id":4340,"date":"2020-10-30T21:06:00","date_gmt":"2020-10-30T20:06:00","guid":{"rendered":"https:\/\/webhosting.de\/?p=4340"},"modified":"2020-10-30T21:06:00","modified_gmt":"2020-10-30T20:06:00","slug":"shop-haendler-which-payment-methods-must-be-offered-free-of-charge","status":"publish","type":"post","link":"https:\/\/webhosting.de\/sv\/shop-haendler-welche-zahlungsarten-muessen-kostenlos-angeboten-werden\/","title":{"rendered":"Butikshandlare: Vilka betalningsmetoder m\u00e5ste erbjudas kostnadsfritt?"},"content":{"rendered":"

Butiksoperat\u00f6rer och detaljhandlare har det inte l\u00e4tt. De r\u00e4ttsliga kraven \u00e4r n\u00e4stan om\u00f6jliga att hantera. Detta g\u00e4ller s\u00e4rskilt konsumentlagstiftningen, som inneh\u00e5ller omfattande best\u00e4mmelser. Konsumentr\u00e4tten utvecklades ytterligare genom en dom fr\u00e5n Hamburgs regionala domstol som inneb\u00e4r att n\u00e4tbutiker m\u00e5ste erbjuda sina kunder gratis betalningsmedel.<\/p>\n

N\u00e4r tv\u00e5 personer sl\u00e5ss ...<\/h2>\n

I november 2016 fick regionaldomstolen i Hamburg avg\u00f6ra en r\u00e4ttstvist mellan tv\u00e5 operat\u00f6rer av n\u00e4tbutiker. En resebyr\u00e5 med en ansluten n\u00e4tbutik erbj\u00f6d sina kunder betalningsmetoderna \"Visa Entropay\" och \"Viabuy Prepaid MasterCard\". Resebyr\u00e5n erbj\u00f6d sina kunder b\u00e5da betalningsmetoderna gratis. S\u00e5 snart konsumenterna valde alternativa betalningsmetoder som Visa-kreditkort eller Sofort\u00fcberweisung var de tvungna att betala en avgift. Beloppet varierade beroende p\u00e5 vilken betalningsmetod som valts och l\u00e5g mellan 76 cent och 23 euro. Resebyr\u00e5ns konkurrent ans\u00e5g att priss\u00e4ttningen var olaglig och utf\u00e4rdade en varning. En uppg\u00f6relse utanf\u00f6r domstol misslyckades.<\/p>\n

\"Visa Entropay\" och \"Viabuy Prepaid MasterCard\" \u00e4r ovanliga betalningsmetoder.<\/p>\n

Hamburgs regionaldomstol d\u00f6mde till f\u00f6rm\u00e5n f\u00f6r den konkurrent som utf\u00e4rdat varningen. Kunder i n\u00e4tbutiker har en allm\u00e4n r\u00e4tt till fria betalningsmetoder. Ovanliga betalningsmetoder som \"Visa Entropay\" och \"Viaboy Prepaid MasterCard\" f\u00e5r inte erbjudas som enda betalningsmetoder. Handlare f\u00e5r ta ut avgifter av sina kunder f\u00f6r vissa betalningsmetoder. Detta \u00e4r dock endast m\u00f6jligt om gratis betalningsmetoder ocks\u00e5 erbjuds. Dessa m\u00e5ste vara \"vanliga\" och \"rimliga\". De som erbjuder typiska betalningsmetoder som PayPal drar nytta av en h\u00f6g R\u00e4ttss\u00e4kerhet<\/a>. Anv\u00e4ndningen av betalningsmedlen \u00e4r enkel och vanlig.<\/p>\n

Juridiskt kompatibel utformning av onlinebutiker<\/h2>\n

I den r\u00e4ttsliga tvisten inf\u00f6r Hamburgs regionala domstol saknades ett \"vanligt\" och fritt betalningss\u00e4tt. Domstolen ans\u00e5g att de anv\u00e4nda betalningsmedlen inte var vanliga i Tyskland. Beslutet kom inte som en \u00f6verraskning - redan 2015 beslutade domstolen att Visa Entropay inte \u00e4r ett vanligt betalningsmedel. Handlarna b\u00f6r se till att det betalningsmedel de v\u00e4ljer \u00e4r vanligt f\u00f6rekommande. Under de senaste m\u00e5naderna har det upprepade g\u00e5nger uppst\u00e5tt tvister om huruvida betalningsmetoden Sofort\u00fcberweisung \u00e4r \"vanlig\" och \"rimlig\". Frankfurts regionala domstol beslutade i juni 2015 att s\u00e5 inte var fallet. Den h\u00f6gre regionala domstolen i Frankfurt upph\u00e4vde domen i augusti 2016 och beslutade att betalningsmetoden \"Sofort\u00fcberweisung\" \u00e4r ett vanligt betalningsmedel. N\u00e4tbutiker f\u00e5r till och med erbjuda Sofort\u00fcberweisung som enda kostnadsfria betalningsmetod. Den finansiella tj\u00e4nsteleverant\u00f6ren PayPal \u00e4r s\u00e5 utbredd att den ocks\u00e5 kan erbjudas som enda kostnadsfria betalningsmetod.<\/p>\n

Vad rekommenderas?<\/h3>\n

N\u00e4tbutiker b\u00f6r erbjuda s\u00e5 m\u00e5nga betalningsmetoder som m\u00f6jligt. Bland dessa b\u00f6r det finnas ett kostnadsfritt betalningsmedel. Vissa kunder l\u00e4gger stor vikt vid vissa betalningsmedel. Ett stort urval av betalningsmetoder leder till en st\u00f6rre kundbas - och d\u00e4rmed till \u00f6kad f\u00f6rs\u00e4ljning och vinst. Bakgrunden till detta \u00e4r att vissa tj\u00e4nsteleverant\u00f6rer, t.ex. PayPal, erbjuder gratis k\u00f6parskydd. Om n\u00e4tbutiken inte levererar varorna \u00e5terbetalar PayPal omedelbart det \u00f6verf\u00f6rda beloppet. Smarta n\u00e4tbutiker b\u00f6r noga granska betalningsvillkoren hos respektive leverant\u00f6r. Transaktionsavgiften varierar kraftigt. Att j\u00e4mf\u00f6ra de enskilda villkoren och v\u00e4lja den kostnadsfria betalningsmetoden kan leda till ett mer gynnsamt betalningsbeteende hos kunderna. Detta p\u00e5verkar vinsten f\u00f6r n\u00e4tbutiken i fr\u00e5ga. Till synes sm\u00e5 skillnader i transaktionskostnader kan bli enorma summor - beroende p\u00e5 butikens storlek.<\/p>\n

\"Pengar\"<\/a>Vilka betalningsmetoder \u00e4r b\u00e4st?<\/h3>\n

Den mest popul\u00e4ra betalningsmetoden i Tyskland \u00e4r betalning mot faktura. Kunden f\u00e5r f\u00f6rst varorna och kan inspektera dem. Betalning sker efter att varorna har inspekterats. F\u00f6rdelen f\u00f6r kunden \u00e4r att han eller hon kan h\u00e4va k\u00f6peavtalet inom \u00e5ngerfristen. Han har \u00e4nnu inte betalat n\u00e5got i dagsl\u00e4get. Kreditkort, PayPal och autogiro blir dock allt viktigare. F\u00f6rskottsbetalning och kontant betalning vid leverans spelar ocks\u00e5 en inte obetydlig roll. De betalningsmedel som n\u00e4mns \u00e4r - med undantag f\u00f6r PayPal - klassiska betalningsmedel. Det finns \u00e4ven andra varianter. Alternativa betalningsmedel \u00e4r Giropay, Amazon<\/a> Betalningar och Sofort\u00fcberweisung. Mindre leverant\u00f6rer \u00e4r Skrill och Paysafecard. Om du letar efter en betalningsmetod som \u00e4r \"vanlig\" och \"rimlig\" b\u00f6r du fokusera p\u00e5 de betalningsmetoder som n\u00e4mns ovan. Acceptansen av betalningsmetoder p\u00e5 n\u00e4tet har f\u00f6rb\u00e4ttrats enormt under de senaste \u00e5ren. Vilken betalningsmetod som \u00e4r \"b\u00e4st\" \u00e4r sv\u00e5rt att svara p\u00e5. Det beror helt och h\u00e5llet p\u00e5 kundens smak. De som vill ha en kombination av okomplicerat, enkelt och snabbt f\u00f6redrar betalning via kreditkort och PayPal. I framtiden kommer betalning med smarttelefoner att bli allt viktigare. N\u00e4r det g\u00e4ller s\u00e4kerhet m\u00e5ste man f\u00f6rv\u00e4nta sig att betalningsmetoderna p\u00e5 n\u00e4tet g\u00f6r sm\u00e5 eftergifter. Betalning via faktura eller autogiro \u00e4r fortfarande det s\u00e4kraste s\u00e4ttet att betala. De som utrustar sin n\u00e4tbutik med olika betalningsmetoder b\u00f6r erbjuda minst ett klassiskt och ett modernt betalningsmedel. Till exempel k\u00f6p via PayPal och direktdebitering. Denna kombination kommer att tillgodose behoven hos b\u00e5de yngre och \u00e4ldre kunder.<\/p>","protected":false},"excerpt":{"rendered":"

Shopbetreiber und H\u00e4ndler haben es nicht einfach. Die gesetzlichen Vorgaben sind nahezu un\u00fcberschaubar. Dies gilt insbesondere f\u00fcr das Verbraucherrecht, das umfangreiche Regelungen vorschreibt. Das Verbraucherrecht wurde durch ein Urteil des Landgerichts Hamburg dahingehend fortgebildet, dass Onlineshops ihren Kunden kostenlose Zahlungsmittel anbieten m\u00fcssen. Wenn zwei sich streiten … Das Landgericht Hamburg musste im November 2016 einen 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