Covid-19 continues to have a firm grip on us and many businesses are in dire straits as a result. Despite this, most of them are still not benefiting from the many opportunities in the online space, such as via SEO and other measures to become active in online marketing. However, this is of enormous importance right now and can open up completely new paths and opportunities for them. First of all, it is of course important not to lose contact with customers and to remain accessible. Current opening hours should always be up to date and contact details should be kept up to date. In addition, it is good to keep customers updated and provided with information via social media or a newsletter. At the same time, they are also a good SEO measure for the company.
Having your own website can make all the difference
For many Online retailer have actually seen their sales figures improve rather than deteriorate due to the effects of the Corona pandemic. In turn, the already tense situation for stationary retailers worsens enormously. Shopping while wearing a mask is perceived as unpleasant by most customers and the sales in stationary trade decreased significantly and speak a clear language. In order to adapt to the situation and to position themselves and their company in the best possible way, retailers who do not yet have an online presence should take the appropriate steps as soon as possible to use the Internet as an important sales and advertising opportunity. For this purpose, one can opt for a website creation, for example, from Web design Berlin get advice. Of course, it is not yet possible to predict whether times will improve again for stationary retailers after the Covid 19 pandemic. But in any case, it makes sense to react now and to position oneself as best as possible today in order to prepare for future situations. In the long run, there is hardly anything that can be done without a solid presence on the Internet anyway.
Stay in touch with your customers digitally too
If you already have your own website exists, it should be especially maintained in times of Corona. For example, the website should be updated regularly to share and disseminate current news about the company during the Covid-19 pandemic and to keep customers informed at all times. More recent news regarding the Corona pandemic and the situation from the particular region can also be shared, thus establishing itself as a source of breaking news for customers and visitors to the website at the same time. This will ensure a better traffic for the website and at the same time increase the possibility to generate new customers. The more active the website is run, the more customer feedback you will receive. Staying in the conversation and not being forgotten is especially important for businesses and retailers at this time. New and interesting content on the website such as a FAQ or similar areas would be conceivable and interesting for customers. Through targeted online marketing and SEO, the content can be highlighted and distributed to generate more attention. Otherwise, any contact requests from customers, regardless of channel, should definitely be responded to and addressed in a timely manner. It is important to give customers the feeling that you are always available for them, even in the current situation, to make arrangements and to look forward to welcoming them back in person soon.