Atlassian Cloud Enterprise for the enterprise introduced

Atlassian, an enterprise software provider, has released the new licensing package cloud enterprise presented. It is a bundle of the wiki software Confluence, the task management tool Jira and the ITSM tool Jira Service Management.

Laut Atlassian soll die zentrale Verwaltungsoberfläche der Software den Einsatz besonders für Firmen attraktiv machen. Alle Dienste des Lizenzpakets werden über die Cloud bereitgestellt und sollen so besonders leicht skalieren. Administratoren können außerdem Bereiche für einzelne Mitarbeiter und Teams direkt über die Oberfläche einrichten, deren Daten von anderen Instanzen getrennt bleiben. Zum Launch werden pro Instanz bis zu 20.000 Nutzer unterstützt. Das Softwarepaket eignet sich also auch für große Konzerne.

Support with 24/7 service and short response times

Included in the price is 24/7 support from Atlassian, which is supposed to provide a first answer to critical questions within 30 minutes. Furthermore, Atlassian guarantees an uptime of 99.95 percent. This corresponds to a cumulative service downtime of no more than 21 minutes per month.

The data is stored either in the European Union (EU) or the U.S., depending on the customer's requirements. EU customers can choose from an AWS data center in Frankfurt and Dublin. In addition to DSGVO compliance, Atlassian also advertises certifications such as SOC-2 and ISO 27001, which are supposed to prove the high data protection standards.

New admin panel

Dank des neuen Adminpanels der Atlassian Cloud Enterprise können alle Aufgaben, wie das Anlegen neuer Cloud-Instanzen, das Einrichten von Richtlinien und das Überwachen, Anlegen und Löschen von Nutzern zentral erledigt werden.

A "playground" also allows users to try out new functions before they are rolled out in the actual production environment. If the high functional scope of the Cloud Enterprise is not sufficient, customers can obtain controlled extensions from third-party providers via a marketplace.

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