Datadog helps ParkMobile migrate to AWS and eliminate the data center
Parking without problems
With ParkMobile, millions of people can easily find and pay for parking on their mobile devices. With solutions, they can quickly pay for on-street and garage parking without having to use a meter or kiosk. In addition, ParkMobile offers parking reservations for concerts, sporting events, airports, campuses and more in cities across the U.S. Cities and parking operators rely on ParkMobile, and ParkMobile in turn relies on its technology to power these critical services. When ParkMobile began migrating its legacy on-prem infrastructure to AWS, the engineering team needed a new approach to monitoring, logging, and APM that would help manage the transition in terms of both scale and Costs and support cloud-native services and design patterns.
"In 2018, we made a strategic decision to fully migrate to AWS and exit our data center. As we migrated our applications to containerized workloads in AWS, we quickly realized that our legacy monitoring tools were not ready for this new Kubernetes and EKS-based world, " said Matt Ball, chief technology officer at ParkMobile. "The team tried a few different tools, including open source, but the financial and human costs were too high. Our site reliability engineers became full-time open source engineers, which was a poor use of resources. Datadog is intuitive and cost-effective, and has enabled us to index all of our logs, view them alongside our metrics, and track our applications with support for the languages we use. We launched Datadog in February 2020 and were completely out of the data center by June. Datadog has really accelerated our migration. "
After ParkMobile migrated their infrastructure and applications, they needed to implement new monitoring and alerting frameworks to reflect the dynamics of their new cloud environment. Datadog provided true observability for these new microservice architectures and Kubernetes clusters, as well as powerful alerting tools and robust integrations, so ParkMobile could adopt and build with these new technologies with confidence.
"Datadog helped us leverage site reliability engineering concepts and implement meaningful SLIs and SLOs," said Ball. "With easy integration with Slack and Opsgenie, Datadog worked seamlessly with our paging, ITIL and incident management process. Datadog didn't take too many people or too long to implement. We now have ten times the observability we had before at less than half the cost. It just worked. "
"For digital businesses migrating to cloud workloads, Datadog not only provides the observability they need, but also saves time, money and valuable technical resources," said Alex Rosemblat, chief Marketing Officer of Datadog. "We are pleased that ParkMobile recognized these benefits throughout the migration process and look forward to helping more customers in the future."
ParkMobile has relied on Datadog throughout its migration journey and continues to use Datadog for monitoring in metrics, traces and logs.
