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Cancel 1blu: Complete instructions for contract termination 2025

Canceling a web hosting contract can seem complicated, but it doesn't have to be. If you want to cancel your 1blu contract, there are a few important steps and deadlines to consider. This comprehensive guide will tell you everything you need to know to successfully terminate your contract with 1blu.

From the required information in the termination letter to the correct transmission and common mistakes that you should avoid - here you will find all the important information for a smooth termination process.

How to cancel your 1blu contract correctly

Cancellation with 1blu must be in writing. You have several options for submitting your contract termination:

  • By post: Shipping as registered mail to the business address

  • By fax: Transmission to the official fax number

  • By e-mail: Sending to the specified e-mail address

  • Online: Use of the termination tool in the "My 1blu" customer area

The modern online termination tool in the "My 1blu > Contract termination" section offers an efficient alternative to the conventional letter. This digital solution reduces transmission errors and speeds up the termination process considerably.

Information required for termination

Your letter of termination must contain the following information:

Required information

Description

Full name

First and last name of the contract holder

Address

Current address of the customer

Customer number

Unique identification number

Termination date

Desired termination date

Signature

Required for postal delivery

Do not forget to request written confirmation of the termination. This confirmation and the proof of dispatch should be archived securely so that you have proof in the event of problems.

What is 1blu and what services are offered

1blu AG is an established German web hosting provider headquartered in Berlin. The company is aimed at both private website operators and business customers in Germany, Austria and Switzerland.

Product portfolio from 1blu

1blu AG offers various hosting services:

  • Web hosting packages: For private and business websites

  • Server solutions: Dedicated and virtual servers

  • Domain services: Registration and administration of domains

  • Cloud storage: Modern storage solutions for different requirements

Particularly noteworthy are the WYSIWYG editors, which enable users without in-depth IT knowledge to create professional websites. The preconfigured server models also lower the technical entry barrier for beginners.

As a medium-sized provider in the German hosting market, 1blu positions itself with user-friendly tools and complete packages that enable quick results without extensive prior knowledge.

Cancellation periods and contract terms at 1blu

The standard notice period at 1blu is one month to the end of the respective contract term. This period must be adhered to in order to avoid automatic contract renewal.

Important deadlines at a glance

  • Notice period: One month before the end of the contract

  • Automatic renewal: Usually for a further year

  • Formal requirement: Written notice of termination is mandatory

  • Confirmation period: Confirmation of termination should be issued promptly

If the deadlines or formal requirements are not met, the contract is automatically extended. Special regulations may apply, particularly for domains and additional services, which are set out in the GTC of the respective product.

Special termination rights

Special termination rights exist in certain situations:

  • Price increases: Termination in the event of an increase in contract terms

  • Changes in performance: In the event of significant changes to the services

  • Relocation: When moving to areas without 1blu availability

However, these rights must be asserted in good time, stating the reason for termination.

Contact details for canceling your contract with 1blu

There are various contact channels available to you for submitting your notice of termination:

Postal address for notices of termination: 1blu AG
Riedemannweg 60
13627 Berlin

Further contact options:

When giving notice of termination by post, we recommend sending it by registered mail in order to obtain secure proof of receipt. For digital transmission channels, you should request a read confirmation and save the sent e-mail with a time stamp.

Customer service can be contacted at the telephone number provided, but written form is still required for legally effective termination.

Step-by-step guide to canceling 1blu

Step 1: Contract review

Before you start the termination process, check your contract documents thoroughly:

  • Check the contract term and contract end date

  • Check the notice period in your contract data

  • Make a note of your customer number and all relevant contract details

  • Calculate the latest possible termination date

Step 2: Drafting the letter of termination

Create a complete letter of termination with the following elements:

Subject: Cancellation of my hosting contract

Dear Sir or Madam

I hereby terminate my contract with the customer number [XXXXXXXXX]
with effect from [DATE] or the next possible date.

My contract details:
- Name: [your full name]
- Address: [your full address]
- Customer number: [Your customer number]

I request a written confirmation of the termination as well as
notification of the date of termination.

Yours sincerely
[Signature if sent by post]
[Your name]

Step 3: Send notice of termination

Select the appropriate transmission method for your termination:

  • Registered mail: The safest way with proof of access

  • E-Mail: Fast transmission with read confirmation

  • Fax: Alternative with transmission report as proof

  • Online tool: Modern solution via the customer account

Keep all proof of shipment and confirmations in a safe place.

Step 4: Receive and archive confirmation

After sending your notice of termination, you should:

  • Wait for the confirmation of termination from 1blu

  • Archive all documents relating to the termination

  • Ask if you do not receive confirmation

  • Note the end time in your calendar

Different types of termination at 1blu

Ordinary termination

Ordinary termination takes place in due time to the regular end of the contract. The agreed notice period of one month is observed. This type of termination is the standard case and does not require any special justification.

Extraordinary termination

Extraordinary termination is only possible for good cause:

  • Non-performance or poor performance: If agreed services are not provided

  • Significant breaches of contract: In the event of serious violations by the provider

  • Impossibility of performance: If the service is no longer available

For an extraordinary termination, a detailed justification with corresponding evidence is required.

Special right of termination

Certain situations grant you a special right of termination:

  • Price increases: In the event of an increase in monthly or annual costs

  • Amendment of the contractual conditions: In the event of significant changes to the GTC

  • Relocation: When moving to regions without 1blu availability

The special right of termination must be exercised promptly after notification of the changes.

Notice of relocation

If you move to an area where 1blu does not offer its services, you can cancel your move. For this you need:

  • Proof of new address (registration certificate)

  • Confirmation that 1blu is not available at the new place of residence

  • Compliance with the usual notice periods

Avoid common mistakes when terminating 1blu

Avoid missing deadlines

The most common mistake is missing the notice period. Calculate the latest possible termination date precisely and send your notice of termination in good time. Late termination leads to automatic contract renewal and additional costs.

Ensure complete information

Incomplete letters of termination may be invalid. Check before sending:

  • ✓ Full name and surname given correctly

  • ✓ Current address entered in full

  • ✓ Customer number transferred correctly

  • ✓ Desired termination date clearly formulated

  • ✓ Do not forget your signature when sending by post

Do not forget the confirmation

Always request a written confirmation of termination. Without this confirmation, you have no legally binding proof of successful termination. Keep all documents at least until the end of the contract.

Save proof of shipment

When sending your notice of termination, use methods that provide proof of dispatch:

  • By mail: Registered mail with return receipt

  • For e-mail: Activate read confirmation

  • For fax: Keep the transmission report

  • Online: Save screenshot of the confirmation

Alternatives to 1blu after termination

After successfully terminating your 1blu contract, you should select a new provider in good time. A systematic comparison of different web hosting providers will help you find a suitable replacement.

Important comparison criteria

When choosing a new provider, you should consider the following aspects:

Criterion

Meaning

Tips

Price-performance

Costs in relation to the services

Compare launch offers vs. regular prices

Technical support

Quality and availability of assistance

Read reviews and testimonials

Server location

Influence on speed and data protection

German servers for better performance

Contract term

Flexibility for later changes

Prefer short terms

Known alternatives at a glance

Established providers in the German-speaking market are:

  • Strato: Traditional supplier with a broad product range

  • IONOS: International orientation with German locations

  • Hetzner: Focus on technical quality and fair prices

  • webhoster.de AG: Specialist for agency servers and WordPress.

Many providers offer new customers special benefits such as trial periods, start-up bonuses or free relocation services. Take advantage of these offers to test the service initially without obligation.

Plan data migration

You should plan well in advance to ensure a smooth changeover:

  1. Domain transfer: Initiate in good time before the contract ends

  2. Data transmission: Back up website files and emails

  3. Minimize downtimes: Plan for overlapping contract periods

  4. Testing: Test new environment before going live

Use online comparison portals to get a systematic overview of available alternatives. Pay particular attention to the security and data protection standards of the new providers.

Summary: Successful 1blu termination

Terminating your 1blu contract requires careful planning and compliance with important formalities. With the right preparation and the steps described here, you can terminate your contract without any problems.

Remember to keep all termination documents in a safe place and select a suitable new provider in good time. A well-planned termination and switch to a new provider can give you better conditions and services.

In the event of legal problems or more complex contractual situations, you should not hesitate to seek professional advice. With the right approach, nothing stands in the way of a successful contract termination with 1blu.

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