web.de

Web.de: Freemail, App and important facts

Web.de is one of the pioneers in the field of email addresses. When the German Internet portal was founded in 1995, the project started as an editorially managed web directory. Only in the course of time did services in communication and thus also web de email become available. In the year 2005 web.de as range-second strongest Web directory took place 2 behind T-Online as industry leader.

The history of web.de

In 1995, the Internet portal was launched with 2,500 editorial entries. Web.de belongs to 1&1 Mail & Media GmbH. In 2010, the company then called Web.de GmbH changed its name to 1&1 Mail & Media GmbH. The business model is based on digital services and online advertising, which includes, for example, the web de Club. In addition, web.de freemail is active in over 60 countries and membership in the communication portal web.de Club has spread beyond the country's borders. Among the best known products are the free web.de mailbox, which is available to all web.de freemail users. Also part of the provider is the email service gmx.de, which also offers free email and a mailbox. But: If you want to log in to web de and use more services, you are on the wrong track with the free web.de mailbox. Because many services are not available via the free offer of web de Email, so that a web de club membership must be concluded. And this is where the problem arises if you want to cancel your web de Club membership.

Web.de subscription: Cancel criticism at web de Club

When the club was launched, new customer acquisition started with a three-month free trial subscription. However, it was not apparent to members that the trial membership would seamlessly transition to a paid subscription and there was virtually no real chance of cancelling the club membership. Anyone who wanted to cancel the web de Club has in many cases experienced the harsh tone of the company and so it came about that the consumer advice centre issued a warning against the company in 2012 for this reason and because of a misleading button solution. Even when the legal situation is clear, the customer service department often uses the wrong tone, which in turn has created little trust with the customer and led to the ambivalent image of the company. Those who concentrate only on web.de freemail and handle their email traffic via the web.de mailbox will have no problems and can use the free email address individually.

 

Limited storage space at web.de freemail

For written emails the web.de mailbox is sufficient. But if you want to send photos via your web de email, you will soon reach the limits of your sending capacity. First 8MB and later 12MB could be sent, but the storage capacity of the web.de mailbox was limited to 500 emails. Since 2014 the sending capacity and the email storage can be increased permanently if you agree to the new toolbar. All in all the possibilities are limited and you have to accept some restrictions at web.de freemail. If you want to use SmartFax additionally, you can log in to web de. You can fax to addresses throughout Germany, but for foreign addresses you will only receive a note about the non-availability of the service. Whether you accept the restrictions or switch to another provider depends entirely on your email sending behaviour. Fact is: The free web.de P.O. Box comes from a German provider, but is lagging behind its foreign competitors in many respects. Competitiveness is called into question if you do not want to switch to paid services and spend money on special services.

A new product: The web de App

In the mobile age, web.de has also followed suit and offers its customers an Android and iOS app for e-mail retrieval via smartphone. The web de app lets you check your news on the mobile device and read the latest news on the home page, view the latest football results and watch videos from reports. In Playstore or iOS Shop the web de app matching the smartphone can be downloaded and saved on the mobile phone. The app is free of charge and enhances the web.de mailbox with the mobile service. As a user, you can receive and read emails via the app, as well as use other web.de offers. The iOS and Android app is also compatible with a web.de freemail account. This is an advantage, as before its release there were rumors that the web.de app would only be available to club members and would be strictly linked to a paid account.

Mass advertising in the inbox

Even without using the email address, masses of offers come into the mailbox of porn sites, strange social networks or web.de itself. These can also not be excluded or blocked.

Why web.de?

web.de is a German provider managed by the owner 1&1. By being based in Germany, you have the assurance that security and privacy standards are handled according to German law. Unlike providers based in the USA, with web.de freemail you can be sure that your Data not be sold to third parties or misused for advertising purposes. Advertising is available, but only directly from web.de and to the address that you entered when registering for web.de freemail. A word about cancelling the web de Club: Even if there are problems with the cancellation, the interface of the offer has changed today and you are already informed before the registration that a free trial membership goes directly into a paid club membership. If you only want to test and in the end not become a member, cancel in time and in writing. With regard to various prompts to register for paid services, you unfortunately have no way of turning off these notices. If you log in to web de, you will occasionally receive advertisements for paid services. The same applies if you pictures and have set the transfer volume higher than the provider can handle. Here you are referred to the web de email with costs, since the volume for the picture dispatch is larger.

Conclusion: With the web.de freemail offer you can receive and send emails free of charge. Thanks to the new web de app, this also works with your smartphone. Whether you are going to become a club member, you should better consider very carefully. For little money there is nowadays also an email account with any provider who offers a professional webmail with own domain. You are then not bound to a provider for life and your emails are not read by third parties or evaluated for suitable advertising. The more often you use your email address, the more difficult it will be to change it later.