Team Viewer

The Team Viewer is basically an online service for video conferences, file transfer and especially screen sharing. In this sense, it is often used as remote maintenance software or remote administration tool. Team Viewer is available free of charge for private and non-commercial use. Commercial use also offers an administration database. The freeware Team Viewer works with Windows, OS X, Linux and is also dialog-capable for the smartphone in the Android or iOS version. Thanks to its easy handling, Team Viewer is mainly used for remote maintenance or desktop help.

Need help with your PC? Quickly download the Team Viewer

If the computer is down or quick help from outside is needed, the Team Viewer is the ideal tool. When establishing a connection between two computers, neither Firewall nor router. The only requirement is that the program is installed on both computers. Windows computers can even use the program without installation. This can be very useful if the user no longer has administration rights and thus can no longer fully access his computer.

Plus points thanks to simple operation

Already when you start Team Viewer, an ID and password appear on both computers when you start the program. These two parameters are sufficient for remote access to the computer. The "Allow remote control" field also appears here in a clear layout and must be clicked. The keyword is communicated to the assisting partner, who enters both in the respective fields. After confirming the Keywords a pop-up window opens, displaying the desktop of the computer seeking help. Now the helper can access the computer remotely. The desktop of the partner seeking help is now black for illustration purposes, but he has the option to disconnect at any time and can thus terminate access.
For security reasons, the password is reassigned with each session. This has the advantage that it cannot be spied out by malicious programs, and other users of the computer cannot access the computer remotely. The password is displayed in the same way for the next session, so a simple connection is always possible. The prerequisite is of course that the person seeking help allows the connection in advance.

Permanent remote control

If desired, the computer can also be permanently remote controlled. For this purpose, a specially created password must be entered under "Settings", which now allows unattended access. However, this requires administrator rights, which in turn requires the installation of the program.

Communicating via the Team Viewer

As an alternative to Skype, the Team Viewer is also suitable as a communication tool. Here is the Telephony possible via Voice over IP, the classic chat or even the video conference. Furthermore, a whiteboard is displayed on the computer in the distance, which is suitable for sketching and writing conversation notes.
It is absolutely efficient to make your own files accessible to the remote computer or to copy documents from your own computer to the PC at a distance.

All in all, the Team Viewer is the perfect tool when urgent help is needed. The program is small and clearly arranged, so that even laymen are able to activate remote maintenance.

Teamviewer publishes a new version every 1.5 years. You have to update to this new version in the paid offers in order to continue using the software.

Many webhosting providers also offer Teamviewer Support, e.g. in order to directly correct e-mail addresses or other minor setting errors at the customer. This includes for example the webhoster.com AG with their business client rates.