web hosting

Moving from confixx to Plesk: you need to know that.

We will show you what you ä.dert, if you heard of confixx at Plesk has been rearranged.

Confixx? What is it?

The administration interface Confixx was used by many German Web hosting-providers in the early 2000s as an administration interface. It works well in principle and does what it should. But unfortunately development has already been stopped in 2011 and updated versions from the Apache, php Versions or proxy servers are only made possible by manipulating the source code.


There are still vendors today that offer customers on Confixx servers set upbut it's better not to do that because of the outdated software.
Alternative administration systems are Liveconfig or Plesk. These two products can be used to migrate existing Confixx accounts, so that most Settings can be taken over.


Here we describe the change from Confixx to Plesk. Many things change. Most for the better 🙂

New design after login

At first sight there are a lot of new buttons for all kinds of Functions. On Comparison Confixx only provided an overview of the available and consumed resources.

In the Plesk menu you can then select website & Domains and directly below are all the options that you have for the respective domain and the Domain ...to change.

In this example, the first entry for a subdomain is homepage.yourcompany.com
Under the domain name you see the document root, i.e. the directory in which the domain is located. „Website under" For example homepage. . .your company.de/ . In this case, a separate directory was created for the subdomain. Normally the main domain would be located in the directory /httpdocs/ which in the case of Confixx saves the /html/ directory.

With an automated change you usually don't have to change anything. It changes on the Server but the path where the files are located. If your script, or e.g. .htaccess/.passwd files contain the path, you have to change it manually. The same with Joomla installations in the configurations.php file.

For example, the path before here was called /var/www/html/web1/html/ it now reads /var/www/vhosts/web1.alterservername/httpdocs/

If you WordPress you've used, you see the Installation at WordPress toolkit. In this example, Plesk indicates that WordPress Updates for Plugins and that Theme there. The WordPress Toolkit can change the security settings of the WordPress optimise and keep WordPress up-to-date.

Below you see the other options that are important for you like php settings, Let's Encrypt, e-mail Addressesor on the right side the DatabasesScheduled tasks (cron jobs), ISTORE (anti-spam gateway).

What do I need to consider when switching from Confixx to Plesk?

At Confixx you probably still had php 5.3 Now you can use current php versions like php 7.3. To use this version you must first install the Mysql Overwrite password.

Plesk Databases
Overview of databases in Plesk

Confixx has stored passwords in a rather insecure format. If you read it out, you can easily compare it with so called tables and decode it. It is therefore necessary to reset the password.

Simply click on the right side under databases.
Here you can see your created databases. Under confixx you could only create one database user create, usually with the same name as for the login e.g. web1. At Plesk you can create several User and also define which databases the user may use. Please change the password first. Just click on the right User administration and then on your user. In this example it is web21.

Plesk database user list
Example: Database user web25

You can now best have the password generated and then click on "Allow local connections only". This ensures that only connections from the server itself can be made.
Please change the password in your CMS Installation. For wordpress in the wp-config.php and for joomla in the configuration.php file.

Plesk database users
Change Plesk Database User

When this is done you can also upgrade your php version to the latest one. For compatibility reasons the php5.3 or 5.4 version is currently selected. But you should replace it with the current php 7.3 and install the content management system update.

eMail addresses at Plesk

Another important change is the email addresses. If your account was automatically switched to Plesk, you can still send mails with your User names e.g. web123p1, but with Plesk the email addresses are stored in the format of email address itself defined as a mailbox. You are welcome to change this manually. This simplifies the usage on your devices, if the username is the same as the email address, you don't have to remember the mailboxes anymore.
To do this, click once in the main menu under website & domains on the menu item E-Mail-Addresses.

Plesk email addresses
Plesk eMail Addresses


Here you see for example web25p1@ihrefirma.de and behind it an alias emailadresse@ihrefirma.de. This alias was previously the forwarding of the email address to the mailbox web25p1. The mailbox name is therefore still web25p1 and eMails to emailadresse@ihrefirma.de are forwarded to this mailbox.

If you prefer emailadresse@ihrefirma.de as mailbox name you can rename the mailbox. To do so, you first have to remove the alias and then rename the mailbox.

Rename Plesk eMail address
Plesk eMail Rename address

On this occasion you can also use the Change password. It is recommended to change the password regularly, at least once a quarter.
Now you can enter emailadresse@ihrefirma.de as your username in the email program. How this works here for example here: eMail setup for Thunderbird with encryption.

Please set your email program so that the connection to the mail server is still encrypted. Everything else should not be used for security reasons. SMTP Server port: 465, IMAP Server port 993. pop3 995.

What is additional?

eMail spam protection gateway

On the right side you see the menu item ISTORE. This is a spam protection gateway for incoming and outgoing emails in connection with the Spame Experts Solution. Here you can check your rejected emails and whitelist important recipients. The system combines different spam protection solutions and ensures that practically no Spam more gets through. Outgoing mails are also checked and in case of spam sent through a hacked account the sending is stopped immediately. Thus, there is no blacklisting and the mails are preferably sorted by the big email services, because hundreds of thousands of good emails are sent daily via the gateway.
Also DKIM and DMARC are now available for you with only a small entry in the gateway and a few settings in the DNS. Currently you have the best eMail solution available. How to set it up you can see in our Article: Create DKIM and DMARC entry in the spam protection gateway.

Malware scan and removal

A Malware Scanner check all your files several times a week for Malware and then removes them directly. You will then be informed by email and can then update your system.

If this is too difficult you can also use the menu item "Malware cleaning" a professional Service which scans your site for malware on a daily basis and cleans it completely, incl. Database hacks and updates of the Content Management Systems. Once the site is hacked, you should clean it up as soon as possible, otherwise you will be logged into google no longer listed well.

Homepage Building Kit

There are 3 construction kits from different manufacturers available on the servers. Free of charge and at no extra charge. Once the Web Presence Builderwho SitePad Website Builder and Site.Pro Builder. Herewith you can create professional websites with a few Clicks create.

web application firewall

Your website is implemented by a Web application Firewall protected with up-to-date rules. In addition to our upstream firewall to Internet will prevent current attacks on your websites. You can also disable individual rules if there are problems with some Themes at WordPress there.

Password protection is also practical. You do not have to create .htaccess/passwd files anymore. Here you can easily protect directories with a password.
TLS Certificates

You can easily create free certificates for all domains and subdomains under the menu item Let's Encrypt. None Costs more for certificates and with the same technical Protection like chargeable certificates.

Access to log files

Under the menu item "Protocols" you can easily find out what the problem is. You have access to the access and error logs of your websites.
If you new domains you should make sure that you create a separate directory for the domains parallel to the httpdocs directory. So not inside the httpdocs directory, but above it, so that the websites are separated from each other.
If you use WordPress, it is recommended to use the WordPress toolkit the automatic Updates to switch on.

We wish you a lot of fun with Plesk and many new functions and technical possibilities.

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